GOLDEN EMBERS SERVICES
Golden Embers offer their
clients a wide range of additional services and facilities, all of
which are aimed at ensuring the wood fire experience is a successful
and pleasurable one. These services include:
DESIGN SERVICE: Golden Embers are able to assist clients with product and restaurant design. All work is carried out on CAD systems and concepts and drawings are prepared by a range of expert consultants.
WEB DESIGN
and HOSTING: Golden Embers personnel and associates
include skilled IT professionals,enabling Golden Embers to provide
fast and economical web hosting and professional web design for
their clients.
MARKETING
SERVICES: Golden Embers staff includes marketing
professionals who are able to assist clients with all aspects of the
marketing mix, including; advertising, promotion, packaging design,
web site design, market research, menu design, food presentation and
interior design and image consulting etc.
MENU DESIGN: Golden
Embers are able to assist clients in designing and establishing
menus and recipes for the wood fired equipment. Golden Embers also
have access to several very experienced chefs who can be engaged to
actively set up the kitchen, cooking and preparation procedures.
DELIVERY AND
INSTALLATION: Although Golden Embers ovens can be
installed by most clients without any particular difficulty, many
clients choose to have a Golden Embers representative attend on site
to oversee delivery and installation, particularly where the access
or installation is complex or unusual. We find that many people are
initially wary of handling such heavy items and seek the reassurance
of having the job supervised by Golden Embers. To date no site has
been found that it too difficult to achieve installation in. Golden
Embers ovens have been installed by forklift, man power, helicopter,
crane, block and tackle, pallet trolley, and so forth.
EQUIPMENT
SOURCING, SUPPLY AND FIT OUT: Golden Embers are
agents for several major distributors and can supply almost every
major brand of commercial catering equipment at competitive prices.
Golden Embers also have access to full CNC equipped manufacturing
facilities through our overseas partners, so can supply all
stainless steel and shop fitting requirements at market beating
prices. Even where imported, timing can be quicker than locally
fabricated product, and quality is to ISO and CE standards. Golden
Embers can even arrange for all aspects of the fit-out, using local
and foreign specialists, and for extreme savings, can fully
prefabricate the entire fit-out offshore and then bring it in in
containers ready for installation and.
SERVICE AND
MAINTENANCE: Golden Embers have several skilled
trade’s persons on call, in addition to our own staff, to offer
round the clock service and maintenance on all Golden
Embers products. Many Golden Embers clients enter into a maintenance
agreement (contract) with Golden Embers, thereby ensuring ongoing
peace of mind, rapid response times, priority service and reduced
service fees, as well as other benefits.
Please discuss your needs with
us. We will be happy to provide a competitive quotation for any of
these or similar services.